After your order
Returns & Refunds
A clear framework for returns and refunds, subject to product hygiene requirements and the final market-specific policy.
Before requesting a return
Contact customer care at contact@amorvani.com with your order number and reason for return. We will confirm the applicable return window and instructions based on the fulfilment market.
Eligibility
Unused and unopened items may be eligible where they remain in their original, undamaged packaging. Products that have been opened, used, installed, or are otherwise unsuitable for resale for hygiene reasons may not be returned.
Faulty or incorrect items
If an item arrives damaged, faulty, or different from your order, contact us promptly with photographs and your order number so customer care can review an appropriate resolution.
Refund timing
Once an approved return is received and inspected, the refund will be processed through the original payment method available on the production commerce platform. Timing varies by payment provider.